CWP Policy and Procedures Manual
Capital Workforce Partners (CWP) is committed to ensuring the effective operation of the region’s workforce system through continuous improvement and innovation, while maintaining consistent, high-quality services across its programs.
This manual documents the policies and procedures to be followed in the implementation of CWP programs by its staff and contracted service providers, and presents detailed requirements, instructions, and guidelines to ensure compliance with applicable state and federal requirements, laws and regulations, and to successfully fulfill contract requirements and meet performance standards.
Section 1 Introduction
Section 2 CWP’s General Policies and Procedures
2-10.1 Universal Accessibility Policy
2-10.2 Compliance with Americans with Disabilities Act (WIOA Section 188)
2-10.3 Non-Discrimination and Equal Opportunity Policy
2-15 Zero Tolerance for Workplace Violence
2-20 Protecting Personally Identifiable Information (PII)
2-35 Mandatory Reporting Policy
2-40 Selective Service Registration
2-50 Complaint Policy Procedures
2-65 On-the-Job Training (OJT) Policy
2-65.1 On-the-Job Training (OJT) for H-1B
2-66 CWP Incumbent Worker Training (IWT) Policy
2-66.1 Incumbent Worker Training (IWT) for H-1B
2-70 CWP Criminal Background Check Policy
2-75 Communications and Media Policy
2-80 1 Procedures for Instances of Possible Pest Infestation
Section 3 Program Policy and Procedures – WIOA Adult
Section 4 Program Policy and Procedures – WIOA Dislocated Worker
Section 5 Program Policy and Procedures – WIOA Youth
Section 6 Program Policy and Procedures – Jobs First Employment Services (JFES)
Section 7 Administrative
Section 8 Forms
CWP Worksite Monitoring Checklist – Initial Monitoring Visit
CWP Worksite Monitoring Checklist – Follow-up Monitoring
5% Low-Income Exception Request Form
WIOA Youth Program Incentive Tracking Form
OIG_1-156_Incident_Report_Form_and_Instructions
CWP IT Policy User Acknowledgment and Confidentiality Signature Form
Section 9 Transmittals
18-01 Procedures for Addressing Possible Pest Infestation in the Office
18-02 Issuance of CWP Policy and Procedures Manual
19-01 Policy Transmittal – On-the-Job Training (OJT) Policy
19-02 Policy Transmittal – Contract Deobligation
20-01 Policy Transmittal – IT Policy for CWP Network Users
20-02 CWP Policy Transmittal – WIOA Youth Eligibility Policy
20-03 CWP Policy Transmittal – Policy Manual Appendix
20-04 CWP Policy Transmittal – WIOA Adult & DW Supportive Services
20-05 CWP Policy Transmittal – On-the-Job Training (OJT) Policy
20-06 CWP Policy Transmittal – WIOA Adult DW ITA Policy
20-07 CWP Policy Transmittal – Incumbent Worker Training (IWT) Policy
21-01 CWP Policy Transmittal – On-the-Job Training Policy Revision
22-01 CWP Policy Transmittal – Non-Discrimination and Equal Opportunity Policy
22-02 On-the-Job (OJT) Policy Rev 2/17/22
22-03 CWP Policy Transmittal – Federal Poverty Level
22-04 Incumbent Worker Training (IWT) Policy Revision
22-05 CWP Policy Transmittal – WIOA Youth Individual Training Account (ITA) Policy
22-06 CWP Policy Transmittal – WIOA Adult and DW Individual Training Account (ITA) Policy
Businesses
Jobseekers
Youth & Young Adults
Ages 14-24
English