CWP Policy and Procedures Manual
Capital Workforce Partners (CWP) is committed to ensuring the effective operation of the region’s workforce system through continuous improvement and innovation, while maintaining consistent, high-quality services across its programs.
This manual documents the policies and procedures to be followed in the implementation of CWP programs by its staff and contracted service providers, and presents detailed requirements, instructions, and guidelines to ensure compliance with applicable state and federal requirements, laws and regulations, and to successfully fulfill contract requirements and meet performance standards.
Section 1 Introduction
Section 2 CWP’s General Policies and Procedures
2-10.1 Universal Accessibility Policy
2-10.2 Compliance with Americans with Disabilities Act (WIOA Section 188)
2-10.3 Non-Discrimination and Equal Opportunity Policy
2-15 Zero Tolerance for Workplace Violence (Rev. 10/1/22)
2-16 Maintaining a Safe and Productive Work Environment
2-20 Protecting Personally Identifiable Information (PII)
2-30 Incident Reporting (Rev. 10/1/22)
2-35 Mandatory Reporting Policy
2-40 Selective Service Registration
2-50 Complaint Policy Procedures
2-65 On-the-Job Training (OJT) Policy
2-65.1 On-the-Job Training (OJT) for H-1B
2-66 CWP Incumbent Worker Training (IWT) Policy (Rev. 01/10/23)
2-66.1 Incumbent Worker Training (IWT) for H-1B (Rev. 01/10/23)
2-68 General Supportive Services Policy
2-70 CWP Criminal Background Check Policy
2-75 CWP Contractor Publicity, Media, and Event Promotion Guidelines
2-80 1 Procedures for Instances of Possible Pest Infestation
Section 3 Program Policy and Procedures – WIOA Adult
Section 4 Program Policy and Procedures – WIOA Dislocated Worker
Section 5 Program Policy and Procedures – WIOA Youth
Section 6 Program Policy and Procedures – Jobs First Employment Services (JFES)
Section 7 Administrative
Section 8 Forms
CWP Worksite Monitoring Checklist – Initial Monitoring Visit
CWP Worksite Monitoring Checklist – Follow-up Monitoring
5% Low-Income Exception Request Form
WIOA Youth Program Incentive Tracking Form
OIG_1-156_Incident_Report_Form_and_Instructions
CWP IT Policy User Acknowledgment and Confidentiality Signature Form
WIOA Youth Self-Attestation Form
Section 9 Transmittals
2018
- 18-01 Procedures for Addressing Possible Pest Infestation in the Office
- 18-02 Issuance of CWP Policy and Procedures Manual
2019
- 19-01 Policy Transmittal – On-the-Job Training (OJT) Policy
- 19-02 Policy Transmittal – Contract Deobligation
2020
- 20-01 Policy Transmittal – IT Policy for CWP Network Users
- 20-02 CWP Policy Transmittal – WIOA Youth Eligibility Policy
- 20-03 CWP Policy Transmittal – Policy Manual Appendix
- 20-04 CWP Policy Transmittal – WIOA Adult & DW Supportive Services
- 20-05 CWP Policy Transmittal – On-the-Job Training (OJT) Policy
- 20-06 CWP Policy Transmittal – WIOA Adult DW ITA Policy
- 20-07 CWP Policy Transmittal – Incumbent Worker Training (IWT) Policy
2021
2022
- 22-01 CWP Policy Transmittal – Non-Discrimination and Equal Opportunity Policy
- 22-02 On-the-Job (OJT) Policy Rev 2/17/22
- 22-03 CWP Policy Transmittal – Federal Poverty Level
- 22-04 Incumbent Worker Training (IWT) Policy Revision
- 22-05 CWP Policy Transmittal – WIOA Youth Individual Training Account (ITA) Policy
- 22-06 CWP Policy Transmittal – WIOA Adult and DW Individual Training Account (ITA) Policy
- 22-07 CWP Policy Transmittal – Work Experience
- 22-08 WIOA Adult and DW Programs Follow-up Services and Data Collection Policy
- 22-09 CWP Policy Transmittal Maintaining a Safe and Productive Work Environment
- 22-10 Incident Reporting Policy Revisions
- 22-11 Zero Tolerance for Workplace Violence Policy Revisions
- 22-12 Policy Transmittal – WIOA Youth Follow-up Services and Data Collection Policy
- 22-13 CWP Policy Transmittal – CWP Procurement SOP (Rev. 11/18/22)
2023
- 23-01 CWP Incumbent Worker Training Policy Revision
- 23-02 Adult and DW Supportive Services Policy Revision
- 23-03 WIOA Adult, DW & Youth Individual Training Account (ITA) Policy Revisions
- 23-04 CWP Policy Transmittal – General Supportive Services Policy
- 23-05 CWP Policy Transmittal-Federal Poverty Levels & LLSIL 2023
- 23-06 WIOA Youth Supportive Services
- 23-07 WIOA Youth Incentive and Stipend Policies
- 23-08 CWP Policy Transmittal – Individual Service Strategy Policy
- 23-09 CWP Contractor PR Media & Event Promotion Guidelines
- 23-10 CWP Policy Transmittal – General Incentive Policy
- 23-11 CWP Policy Transmittal – WIOA Adult & DW Incentive Policies

Businesses

Jobseekers

Youth & Young Adults
Ages 14-24